To our valued customers,

We recently had an incident where a scam artist called one of our customers and told them that Richards Wilcox was asking all customers to go to ACH payments, and then asked that customer for their contact information so that they could provide ACH details.  Luckily for us, the customer caught on and nothing happened.

I am sending this note to state that please do not change your remittance information for us unless you receive written confirmation from either me or our Controller.  We will never call to request you to change our banking information without first sending out a written confirmation.

If you have any questions feel free to contact me.

Thank you for your cooperation in this matter.

Please contact your Regional Manager to verify any changes.